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Price comparison rules: recommended retail prices, sales, offers
Comparing your selling prices with another price such as a recommended retail price or a pre-printed price, sale and event prices or free offers.
Avoid misleading pricing information
Matters that businesses need to be aware of so that the price information they give to consumers isn't misleading such as including VAT.
Price comparison rules: perishables, distance sales, further reductions
Making price comparisons in special cases such as perishable goods and distance contracts, and making a series of price reductions over time.
Price comparison rules: conditional and introductory offers
Making price comparisons during promotions such as introductory offers, offers that are conditional on factors like quantity and special customer groups.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Commercial dispute resolution: common contractual clauses
Examples of common contractual clauses that may be included between businesses.
Commercial dispute resolution: litigation
When alternative dispute resolution methods fail, court-based litigation can be used to come to a decision.
Commercial dispute resolution: mediation
Mediation as an option for resolving commercial disputes, the benefits of confidentiality and the mediation process in Northern Ireland.
Commercial dispute resolution: arbitration
Arbitration as an option for resolving commercial disputes, organising an arbitration, setting rules and choosing and arbitrator.
Commercial dispute resolution: adjudication
Adjudication is a popular method of commercial dispute resolution, often used in the construction industry.
Commercial dispute resolution
Guide to commercial dispute resolution options including mediation, arbitration, adjudication and litigation and the advantages and disadvantages of each.
The law and selling online
The different regulations you need to understand when selling products and services online to consumers.
The different online selling regulations
The legal position and the relevant legislation to consider when selling online, including data protection, consumer protection and electronic commerce
Does my business need a consumer credit licence?
If you sell on credit, lend money, issue credit cards, collect debts or give debt advice, you may need a consumer credit licence to operate.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
How to apply for a consumer credit licence
You can apply for consumer credit licensing from the Financial Conduct Authority who will assess your fitness on factors such as competence and past offences.
Rules on advertising credit
The rules governing advertisement for credit or hire facilities including providing clear, easily understood information and a representative example.
Consumer credit rules for businesses that hire out or lease goods
An introduction to how consumer credit rules affect businesses that hire or lease goods including providing a written hire agreement stating the consumer’s rights.
Consumer credit
An overview of the rules about consumer credit and whether your business needs a consumer credit licence from the Financial Conduct Authority.
Development stage of a product life cycle
How to develop the idea for your product or service, plan potential outcomes and product expansion.