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Consumer credit rules for businesses that hire out or lease goods
An introduction to how consumer credit rules affect businesses that hire or lease goods including providing a written hire agreement stating the consumer’s rights.
Consumer credit
An overview of the rules about consumer credit and whether your business needs a consumer credit licence from the Financial Conduct Authority.
Entertainment and modelling agencies: agreeing terms with jobseekers
Terms must be agreed with the jobseeker before you help them to find work.
Entertainment and modelling agencies: cooling-off periods
Cooling-off periods where you cannot charge a fee if you enter into a contract with a work-seeker in several of the entertainment sectors.
Entertainment and modelling agencies: charging fees to certain jobseekers
Subject to certain rules, you can charge fees to certain jobseekers for work-finding services in the acting, entertainment or modelling sectors.
Entertainment and modelling agencies: client accounts
When an employment agency receives money on behalf of a client the money must be paid into a client account.
Entertainment and modelling agencies: providing additional services to jobseekers
Providing additional services to jobseekers in the entertainment or modelling sectors.
Exceptions for up-front fees for fashion and photographic models
When supplying photographic and fashion models, you cannot charge any up-front fees for work-finding services.
Entertainment and modelling agencies
Rules when running an employment agency for the entertainment and modelling industries.
Entertainment and modelling agencies: accounts and records
As an entertainment or modelling agency you are required to maintain sufficient accounts and records to show transactions relating to client money.
Advantages and disadvantages of using social media
Understand how social media can benefit your business through increased brand awareness, and the potential pitfalls such as ineffective use.
Comply with advertising standards
The laws and codes of practice that govern advertisements and direct marketing and how to work within them by being honest, legal, decent and truthful.
How are advertising standards regulated?
How advertising standards are regulated in the UK by two advertising codes covering broadcast and non-broadcast advertising and how to work within them.
Online and email advertising regulations
The special rules and regulations you must adhere to when using online promotional or marketing methods under the CAP advertising code.
Four advertising pitfalls to avoid
Prevent misleading your customers and breaking advertising rules by avoiding these common advertising mistakes.
Advertising complaints procedures
What happens if a complaint is made against you and how you can complain about your rivals' advertisements if they are in breach of advertising codes.
The CAP and BCAP Advertising Codes
What kind of marketing and advertisements the Advertising Codes cover and the key points you need to be aware of.
Email marketing
Best practice advice to improve open and click rates and boost sales through email marketing campaigns.
What is email marketing?
Definition of email marketing, its importance for your business, the types of email marketing and options for sending email marketing messages.
Types of business networks
Networks to suit your business needs and your preferred style of networking