Search results
Types of nuisance
Examples of nuisances and when your business may be responsible for the common or statutory nuisances you cause.
Efficient maintenance of existing lighting systems
Simple regular maintenance tasks to improve lighting efficiency, save carbon and reduce energy costs.
Filter strips and filter drains in sustainable drainage systems
How you can use filter strips and filter drains as a drainage system to prevent pollution and flooding in your business.
Green roofs in sustainable drainage systems
How you can use a green roof as a sustainable drainage system to prevent pollution and flooding from your business.
Assessing your motors and drives
The typical motors and drives used by local industry and how cost savings can be made by your business.
Recycling incentives, awards and financial support
Details on national recycling awards, financial incentives available to businesses in Northern Ireland.
Separate and store business waste for recycling
How your business should separate and store your waste before it is sent for recycling, recovery or disposal.
What are my waste recycling options?
Recycling options available to your business involving plastics, tyres, wood, paper, textiles and metals.
Recycling waste in the hospitality industry
How to implement a recycling scheme to save your business money and reduce the amount of waste you send to landfill.
Recycling best practice and obligations
Recycling is an important waste management option for your business, and is even a requirement for some types of waste.
Understand your competitors
How to identify your competitors, find out more about them and then use this information to improve your business.
Use competitor research to improve your business
The ways you can improve your business using knowledge about your competitors.
What you need to know about your competitors
Examine how your competitors do business, what they offer and how they treat their customers.
How to do competitor research
How to research your competitors using the press, exhibitions, the internet and trade associations.
Who are your competitors?
Where to look for your competitors and how to identify them using sources such as business directories, advertising and press reports.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Ten things you need to know about your customers
Ten things you need to know about your customers to enable you to sell more products, more efficiently – consider who they are, what they do and why they buy.
What do you know about your customers?
Understanding your customers can help you improve your sales and marketing and offer them what they really want, ask questions like who, what, why and how.
What is your unique selling point?
Understand why customers need or want your product or service and your unique selling point (USP).
Ways to find out about your customers
Different methods of obtaining the information you require on your customers, their buying habits and preferences, such as CRM and business libraries.