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Operational risk
Understand the sources of operational risk and how to minimise the impact of operational problems in your business
Types of risk your business faces
Understand the main types of business risk - what they mean and how they can affect your business
Strategic risk
What is strategic risk management and how to identify and mitigate strategic risks in your business
Evaluate business risks
Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action
Prevent and reduce business risk
Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Top tips for saving water in your business
Tips on how to engage your business in saving water and practical tips for minimising water use
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Create your sales plan
How a sales plan will help you to sell your product or service
Environmental review staff interviews
How to talk to key people in order to understand the environmental performance of your business
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
WEEE user responsibilities
What your business must do when you are disposing of your waste electrical and electronic equipment
Water use authorisations
When you need an authorisation or licence for taking or storing water from a surface or groundwater source
Advantages of water efficiency in business
Some of the financial and non-financial benefits of taking a sustainable approach to water use in your business
How to analyse water use in your business
How you can assess the cost of your business water use by analysing how much water you use across all operations
Advantages of reducing your vehicle emissions
How reducing vehicle emissions can benefit your business by reducing costs and improving your environmental performance.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.