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Measuring the success of your telemarketing campaign
Measuring the various factors of your telemarketing campaigns will show you if it's been successful.
Telemarketing methods for targeting customers
How to contact customers, use an agency, and other activities to improve your business.
Advantages and disadvantages of telemarketing
The advantages and disadvantages of telemarketing for your business including providing a personal service and legal risks.
How to start telemarketing in your business
An overview of telemarketing and how to get started including finding your target audience, whether you should outsource and the costs of telemarketing.
What is telemarketing?
Definition of telemarketing and what it can be used for, including the difference between outbound and inbound telemarketing.
Telemarketing planning
How to determine the target audience for your telemarketing campaign, and how to choose a service provider.
Claim a waiver for duty on goods that you bring to Northern Ireland from Great Britain or countries outside the UK and EU
Find out how to claim a Customs Duty waiver if you are bringing goods into Northern Ireland from Great Britain or countries outside the UK and EU which might otherwise be charged ‘at risk’ tariffs.
Targeting consumer audiences using telemarketing
How to target the correct audiences when planning telemarketing campaigns.
Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Republic of Ireland: providing services
Guidance for UK businesses on rules for selling services to the Repubic of Ireland.
Selling services to the EU, Switzerland, Norway, Iceland and Liechtenstein
Guidance for UK businesses on rules for selling services.
Purchasing carbon offsets
Offsetting the carbon emissions that you can't help producing and checking the quality of carbon offset products.
Check if you need to declare goods you bring into or take out of the UK
Find out if you need to declare good you bring into or take out of the UK
Approval and labelling when supplying pesticides and biocides
How to apply for approval to sell pesticides and biocides, and information you must provide to customers.
Approved pesticide and biocide products and qualifications
Check if your pesticide or biocide is an approved product, qualifications for fumigation and POPs phase out.
Care when using pesticides and biocides
Using pesticides and biocides - aerial application, using pesticides and biocides near water, dealing with spills.
Identifying asbestos
Your responsibilities for identifying asbestos and maintaining an asbestos register for your buildings.
Working with asbestos
The legal responsibilities that apply if you work with asbestos and the practical steps to take when you find asbestos.
EU exit checklist - 10 steps to take
Follow this checklist and find out the new rules on how Northern Ireland businesses must operate from 1 January 2021
Apply to import goods temporarily to the UK
How to apply for Temporary Admission to import goods into the UK, or move goods from Great Britain into Northern Ireland, and use them for up to 2 years or more, before re-exporting them.