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Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Benefits of improving heating system efficiency
Efficient heating systems can save you money, improve your business' image and prepare you for future regulation.
How to cut carbon emissions from business buildings
Some of the measures you can take to cut the greenhouse gas emissions from your business premises and buildings.
Installing efficient heating and hot water equipment
Types of energy-efficient heating and hot water equipment and how to choose the best system for your building.
Business and commercial environment of Northern Ireland
Key trading sectors, business taxation and government help for businesses in Northern Ireland
Demographics of Northern Ireland
Overview of population, labour market, main business centres and economic activity in Northern Ireland
Financial risk
Understand the main types of financial risks to your business and find ways to mitigate and reduce them
Marketing, entertainment and subscriptions expenses
What types of marketing, entertainment and subscriptions your business can claim as business expenses.
Reselling goods expenses
Details of some allowable business expenses self-employed persons can claim for when reselling goods.
Staff expenses
The types of allowable business expenses which you can claim for staff, and what you can't claim for.
Office, property and equipment expenses
How to claim business expenses for your office, property and equipment and an overview of eligible items.
Clothing expenses
What clothing items are classed as allowable business expenses that you can claim as expenses for your business.
Grow your retail business
Find out how to improve your retail business, attract more customers and grow your sales through tactics like visual merchandising and online retail.
Grow your business successfully
How to identify and overcome the challenges and the pitfalls that you may encounter while growing your business
How to claim business expenses
How to keep on top of your business records in order to claim your business allowable expenses with HMRC.