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Evaluate IT supplier proposals
How to shortlist IT suppliers, evaluate their responses to requests for proposals, and choose the right IT options for your business.
Questions to ask a potential IT supplier
Key questions you should ask prospective IT suppliers to evaluate their processes, efficiency and suitability, and to negotiate a great deal for your business.
Different types of IT suppliers
Decide what type of IT suppliers to use depending on your IT budget and requirements, and save money by consolidating suppliers.
IT system cost evaluation
Evaluate the cumulative costs of purchasing and running an IT system, including the costs of infrastructure, set up, licences, support and other charges.
IT supplier contracts and service level agreements
How to negotiate with IT suppliers, draft service contracts and develop effective service level agreements.
Build a good relationship with your IT supplier
Tips for successful IT supplier relationship management, and how good management practice can benefit your business.
Advantages of using IT support services
Different types of dedicated technical support services, including remote IT support, and how they can benefit your business.
Plan your business IT systems
How to evaluate your technology needs, devise an IT strategy and choose the right IT solutions to create business value.
Choose an IT supplier for your business
How to choose an IT supplier for your business, understand IT maintenance and support contracts, and make the most of your IT investment.
Factors to consider when choosing a web hosting provider
Key considerations when choosing a web hosting plan include your website's functionality, performance and reliability.
Pros and cons of in-house hosting
Advantages and disadvantages of hosting your business website in-house, and resources needed to maintain your own web servers.
What is website hosting?
How does web hosting work and what's involved in getting your small business website online.
Pros and cons of using ISP for hosting
How to use an internet service provider to host your website, and assess the benefits of shared vs dedicated hosting.
Difference between a domain and web hosting
Understand the difference between a domain name and web hosting, and how they make your website accessible to your customers.
Website hosting options
Understand the different types of web hosting, their advantages and disadvantages, and how to find the right hosting solution for your business.
IT training and learning needs analysis
Find out how to carry out a training and learning needs analysis to work out what IT skills your business needs.
Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Review the effectiveness of your IT training
How to carry out a training review to evaluate the effectiveness of training and its impact on staff capabilities.
IT skills and support for your staff
How to identify the type of IT skills your business needs and train your staff to use IT systems efficiently.
Best practices for accessible websites
Find out how to comply with accessibility legislation and make your website accessible to users with a wide range of abilities.