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Using technology to improve efficiency
How to use technology to improve your business processes and increase efficiency
Industrial disputes
How to avoid industrial disputes and collective grievances with sections of your workforce, and how to resolve them.
Overtime and health and safety issues
Health and safety issues when managing overtime.
Overtime and time off in lieu
Time off in lieu of overtime and how to avoid owing too much time at the end of the year.
Overtime and flexible working
How flexible working could provide a more cost-effective alternative to overtime.
Using overtime successfully
Regulations on overtime and avoiding excessive overtime.
Advantages and disadvantages of using payment cards for purchases
How using credit, debit, charge and pre-paid cards can benefit your business and potential pitfalls to be aware of.
Accepting card payments for goods or services
The process involved in enabling your business to accept sales using credit, debit, charge and pre-paid cards.
How payment card processing works
The sequence of a transaction and how long it will take for your account to be credited.
Using payment cards for your business
Advice on using payment cards for business expenditure and on increasing sales by accepting cards from customers.
HR documents and templates
Key human resources forms, templates, letters, and policies to create an HR library for your business.
Responsibilities to employees if you buy or sell a business
TUPE regulations and your employees' rights if they are transferred into or out of your business.
Managing employee use of social media
How to best manage employee use of social media, including how to develop a social media policy.
Work effectively with trade unions
Employer guidance on trade unions including their roles, legal rights, effects, and benefits.
Improving relations with trade union representatives
How to ensure that relations with trade union officials run as smoothly as possible.
The role of trade unions and their representatives
How employers can work with trade unions on collective bargaining, information and consultation, and attendance at disciplinary and grievance hearings.
Advantages of trade union recognition
How a recognised union can advise employers and workers on key issues.
Paying trade union subscriptions
How you can help your workers make payments to their union via your payroll system.
Employment agencies and employment businesses
Rules that apply when setting up employment agencies and businesses.
Employment agencies and employment businesses: record keeping
How long records must be kept by employment agencies and employment businesses and the role of the Employment Agency Inspectorate.