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Set up a staff records system
How and where to store information on your workers and who should have access to the data.
Staff records
Legal obligations for employers when gathering, keeping and using information on workers.
The staff records you must and should keep
What staff records you must keep to comply with the Data Protection Act.
Advantages of keeping staff records
How keeping staff records can benefit your business.
Advantages and disadvantages of raising finance from friends and family
The advantages and potential problems of finance from friends and family.
Financing from friends and family: loan or investment?
How giving a share in your business is an option if you need long-term funds from friends and family.
False accounting
How following good business practice can help you avoid false accounting and prevent fraud.
Business learning hub - search for online training
Find courses to help your staff develop their skills across a wide range of areas.
Financing from friends and family: tax implications
Understand the tax implications of investment and interest-bearing borrowing from friends and family.
Setting up a loan or investment with friends or family
Why you should treat finance from friends and family as a formal arrangement.
Legal agreements with friends or family
The importance of ensuring that a formal agreement clearly covers the terms on which money is provided.
Create an online shop
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started.
Set up an online shop with an e-commerce package
Setting up an online shop with functionality such as payment systems, catalogue management and order processing and the e-commerce packages that you will need.
Set up an online shop designed for your business
A custom-made online shop built specifically for your business can offer a good shopping experience for your customers and integrate with your systems.
Plan to set up an online shop
The practical issues involved when planning to set up your online shop, including delivery, online payments, customer care and security precautions.
Set up a basic online shop
Setting up a basic online shop and the equipment and hosting packages you will need including hosting and online payment system.
Benefits of selling online
The advantages to your business of selling online including operational cost savings, reduced processing cost, attracting new customers and gathering data.
Helping customers find your website
An outline of the techniques used to help customers find your online shop including search engine optimisation and pay-per-click advertising.
Avoid online selling pitfalls
How to avoid the problems associated with e-commerce websites, such as inaccurate information, poor navigation, late delivery and lack of customer support.
Staff records: your data protection obligations
How to comply with the Data Protection Act and staff data processing policies.