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Discrimination over membership or non-membership of unions
The law surrounding discrimination over membership or non-membership of trade unions.
Monitoring equality and diversity - employer responsibilities
How to measure the effectiveness of your equality and diversity policy.
Discrimination on the grounds of sexual orientation
An overview of the forms of discrimination on the grounds of sexual orientation and the regulations that apply.
Promoting equality and diversity
How to promote equality of opportunity in your business.
Overtime and part-time employees
Overview of how using part-time employees could reduce your dependency on overtime.
Advantages and disadvantages of overtime
Advantages and disadvantages of using overtime such as a more flexible workforce.
Types of payment cards available
An overview of payment card types - including credit, debit, charge, pre-paid, travel and purchasing cards.
Other key HR policies and templates
Sample documents to help you develop employment policies that follow good practices and comply with legislation.
Working with Northern Ireland Trading Standards Service
How Trading Standards can help your business comply with the law when a customer has lodged a complaint about your business or you need general advice.
Fair trading for businesses selling goods or services
An overview of the law relating to fair trading and how this may affect your business - including pricing and product description.
Marketing on a tight budget
How to get the most out of a small or limited marketing budget using cost-effective marketing methods such as Public Relations and online marketing.
Review and evaluate your current marketing spend
Factors you should consider when analysing your marketing budget such as last year’s customer spend figures and changes in the market.
How to attract, win and keep your customers
Advice on getting more business from your existing customers and on finding new customers to reach the most profitable groups.
How to stick to your marketing budget
Ideas for marketing objectives you could set for your business, and advice on keeping your aims on track to stay within your budget.
What is affiliate marketing?
What affiliate marketing is and how your business can set it up and benefit from the potential boost to website traffic and brand reach.
Digital marketing on a budget
Cost-effective ways to promote your business using email, social networking or a blog to reach your target audience with marketing messages.
Public relations on a budget
Advice on how to get the best out of public relations (PR) with limited funds by making your business stand out, networking and press releases.
Industrial disputes
How to avoid industrial disputes and collective grievances with sections of your workforce, and how to resolve them.
Overtime and health and safety issues
Health and safety issues when managing overtime.
Overtime and time off in lieu
Time off in lieu of overtime and how to avoid owing too much time at the end of the year.