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Protecting consumers' economic and legal interests in the EU
Consumer rights protection in the European Union for transactions involving holidays, credit, toys, chemicals, financial services, energy and online purchases.
Product labelling and packaging in the EU
EU rules and regulations relating to product labelling and packaging including product origin and production, genetic modification, food, nutrition and plastics.
Providing consumer information in the EU
How to find and provide product information to your customers while complying with European Union regulations that aim to protect consumers from being mislead
Consumer safety in the EU
Rules and regulations in the European Union to ensure products are not dangerous to consumers, for instance cosmetics, foodstuffs, toys and explosives.
Product life cycle - key stages
Understand the sequence of stages your product goes through in a typical product life cycle.
Product life cycle strategies
Key strategies to consider throughout the different product life cycle stages, and how to make the most of each stage.
Accurate descriptions: Used vehicle sales
How to describe used vehicle sales in a lawful way in line with consumer protection legislation.
Advertise a job on JobApplyNI.com
Submit and manage your job vacancies for free online to fill your posts more easily.
Food crime
Understand the different types of food crime including theft, adulteration and document fraud, and how to report a food crime confidentially.
Working with non-union representatives
How consulting employees and their representatives can encourage a trusting and co-operative business environment.
Calculate final pay when a worker leaves
Deductions to make from outstanding pay owed when an employee leaves the business.
Making deductions from a worker's pay
Legally required deductions such as National Insurance and income tax.
Employee representatives
Understand the role of employee representatives and situations when you may need to consult them on issues affecting your workforce.
Food law and enforcement
An introduction for food business operators to food law and food hygiene laws, and how they are enforced.
Food hygiene rating: appeals, replies and re-inspections
How to reply to and appeal your food hygiene rating, and request a re-visit inspection from a food safety officer.
Displaying and promoting your food hygiene rating
All food businesses in Northern Ireland must follow the rules on displaying their food hygiene rating.
Overview of food regulation and legislation
An overview of the laws, regulations, codes of practice and guidance for running a food business.
Food law enforcement agencies
How central government enforcement agencies work with local councils to enforce food laws and regulations.
Food Law Code of Practice
How food law codes of practice regulate the way local councils apply food legislation.
Food hygiene legislation
An outline of the food hygiene regulations that apply to all food businesses throughout the whole food chain.