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Paying the National Minimum Wage and National Living Wage
You must ensure you pay your workers at least the National Minimum Wage or National Living Wage depending on their eligibility.
Guarantee pay: employee entitlement
What guarantee pay is and who is eligible for it.
Issuing pay statements to employees
Itemised pay statements and penalties for not giving notice of variations in fixed deductions in staff pay.
How to calculate guarantee pay
How to work out the amount of guarantee pay you must pay your staff and what the exceptions are.
Market research and market reports
How to use market research and market reports to understand your marketplace, your customers and their behaviour for better targeting.
Statutory payments
Employee entitlement to statutory payments.
Difference between quantitative and qualitative research
The main differences between qualitative and quantitative field research and the basics of using each for your business’ market and customer research.
Primary and secondary market research
Sources of information you can use to learn more about your market business libraries, trade associations, business news and your own data.
Employment and skills - find a case study
Our case studies give an insight into how real businesses deal with employment and skills issues on a practical level
What products and services are age-restricted by law?
Products and services that may only be sold to people above a certain age in Northern Ireland – including minimum ages.
Selling age-restricted products online
How to comply with the law when you sell age-restricted products such as alcohol and tobacco online.
Prevent underage sales
Age verification systems to help your businesses prevent underage sales, including accepted forms of ID and how to refuse sales.
Age-restricted sales
Rules and regulations for selling age-restricted products and services, including tobacco and alcohol, as well as steps to prevent underage sales.
Selling tobacco and nicotine inhaling products
Guidance on preventing the sale or display of tobacco and nicotine products, such as e-cigarettes, to anyone under the age of 18.
Direct Earnings Attachments (DEA): making deductions from an employee's salary
The Department for Communities will write to you if you need to make DEA deductions for an employee.
Direct Earnings Attachment (DEA) payment schedule
The supporting payment schedule for a DEA that must be completed and issued in order to ensure that the correct payment is allocated to the correct debtor account.
Using the UKCA marking
Find out if you need to use the UKCA (UK Conformity Assessed) marking on products you manufacture or handle.
CE marking
What is CE marking, why is it mandatory for certain regulated products, and how to place CE marking on your products.
Six tips for successful primary market research
When you carry out field research to gather market information – ask the right questions, talk to the right people, interpret carefully and be impartial.
Customer research: what you need to know
The key things to find out about your customers and the factors that influence their buying decisions including loyalty, satisfaction and service.