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Managing supplier relationships
Key considerations around working with suppliers, including building and managing a successful relationship based on mutual gain.
Developing supplier relationships
Best practices to help you manage supplier quality and performance, create strong service level agreements, and end supplier relationships.
Supplementary protection certificates (SPCs) and the Northern Ireland Protocol
How the Northern Ireland Protocol affects supplementary protection certificates (SPCs), and what it means you need to do when applying for an SPC and afterwards
Trade marks and geographical indications
Guidance for businesses and organisations on the relationship between trade marks and geographical indications (GIs)
Using robotics to improve our business operations - Irwin's Bakery (video)
In this case study, Aaron Harrigan from Irwin's Bakery discusses the business benefits of introducing automation and robotics into their manufacturing process
EU trade mark protection and comparable UK trade marks
Guidance for businesses and organisations holding EU trade marks at the end of the transition period
Using digital innovation to benefit our business - GRAHAM Group (video)
Shervin Yousefzadeh and Victoria Allen from GRAHAM Group talk about the company's digital transformation
Using robotics to increase efficiency in our business - NC Engineering (video)
Robert Nicholl from NC Engineering describes how the company has introduced automation and robotics in their manufacturing process to increase their efficiency and competitiveness
Delegation skills for business owners and directors
Why effective delegating of business tasks can be efficient time management and how to best go about it.
Skills and training for company directors
Extra training that may be needed to fulfil the duties of a company director.
Managing your team
Discover the skills that make for successful team management.
Staff monitoring: reasons and methods
What workplace monitoring is, why monitor staff, and the methods you can use for surveillance.
Staff monitoring: deciding if it is justified
Using an impact assessment to determine if staff monitoring is justified and ensuring that you meet legal requirements on privacy.
Staff security and monitoring employees
How to ensure the safety of your staff and the rules to follow when using surveillance in the workplace.
Set up staff monitoring policies
Writing staff monitoring policies, particularly on the use of computers phones, and business vehicles.
Monitor staff correctly and lawfully
How to monitor your staff in accordance with the law and best practices.
Penalties for improper staff monitoring
The right and wrong way to monitor workers, and the penalties for improper staff monitoring.
Core skills all businesses require
Core skills your business needs to function successfully in areas including leadership, finance, and personnel.
Skills required by growing businesses
How the complexity and variety of skills your business needs to access increase as your business grows.
Leadership skills for business owners and directors
Skills that directors and business owners need to develop to be effective leaders.