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Penalties for improper staff monitoring
The right and wrong way to monitor workers, and the penalties for improper staff monitoring.
Core skills all businesses require
Core skills your business needs to function successfully in areas including leadership, finance, and personnel.
Accepting card payments in retail
How to start accepting card payments in your business, and the types of card that can be used for payments.
Types of retail payment
The types of payment that retail businesses may accept, including cash, card and credit agreements, and how to choose the right option for your business.
Skills required by growing businesses
How the complexity and variety of skills your business needs to access increase as your business grows.
Point-of-sale systems
The features and benefits of using a point-of-sale system in your business and how to choose the right system to suit your needs.
Leadership skills for business owners and directors
Skills that directors and business owners need to develop to be effective leaders.
Strategy skills for business owners and directors
How strategy can help your business, and how to use SWOT and gap analyses to determine business strategy.
Skills and training for directors and owners
The key skills needed by business owners and directors and how these skills can be developed.
Building a management team
Key considerations when building an effective management team for your business.
Review your suppliers' performance
How to manage supplier performance, and what evaluation criteria to use when conducting supplier performance reviews.
Supplier service level agreements
Importance of service level agreements in supply chain management, key clauses and best practices.
Ending supplier contracts
Possible penalties, operational barriers and other points to consider when ending a contract with a supplier.
Best practices in supplier quality management
Understand the importance of supplier quality management and learn best practices for monitoring and improving the quality of your supply chain.
Essential Skills: developing literacy, numeracy and ICT skills
Essential Skills is a training programme that assists employees aged 16 and over in the development of literacy, numeracy and ICT skills up to level 2.
International business travel: employment contracts and policies
Make sure your employment contracts and policies are correct before sending employees overseas.
International business travel: employer responsibilities
How employers can limit risk by meeting their legal obligations to staff travelling for business to a different country.
International business travel: bringing goods or cash on your journey
Restrictions and declarations that may be required when bringing goods and currency on business trips.
International business travel: advance research and planning
Get your research and planning right to ensure the business trip is a success.
International business travel: working hours and pay
Working hours and pay issues employers need to be aware of when asking staff to travel abroad on business.