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Business growth: market research
Use market research to drive business growth and innovation and to stay ahead of the competition
Business growth strategy and planning
Maximise the chances of business growth success by carefully planning your growth strategy
Business growth: cashflow management
Cashflow issues are common in growing businesses - here's how to control working capital and manage finances for growth
Business growth: developing skills
Developing effective leadership skills and making the most of other people's abilities can help you grow your business
Measure your financial performance
Use common financial performance measures, such as profit margins and accounting ratios, to review your business finances
Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Advantages of mentoring
How a successful mentoring programme can benefit the business, mentor, and the individual being mentored
Set up a mentoring programme
How to establish an effective mentoring programme in your business
Mentoring: formal and informal programmes
How formal or informal mentoring programmes work and an example structure for a mentoring programme
Developing effective mentoring relationships
How to get the best from the mentoring relationship
Grow your business - find a case study
Local businesses tell their stories of growth, share strategies for success, and explain how they manage performance and risks
Growing a successful business - OutsideIn
David Johnston, founder and CEO of OutsideIn, explains how his company has grown and shares key lessons from its journey.
Make best use of standards
Introduction to the different technical, management and best practice standards, and their benefits to your business
How to support employees with mental ill health
Ways that you can support employees if they are experiencing mental health issues.
Advantages of creating a positive mental health culture
Key benefits of creating a culture that respects and helps employees with mental ill health.
Problems caused by poor management of mental ill health
Poor management of mental ill health can create a number of issues including conflict, high staff turnover, and increased costs.