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Networking for staff development
How networking can lead to effective partnerships with other businesses and help your staff develop their knowledge and social skills
Implement staff incentive schemes
Benefits of offering incentives, rewards and perks to staff and the different ways employers can do this
Recruiting company directors
To improve your chance of business success, choose the right mix of skills and personalities for your directors
Staff and business development through higher education
Higher education training opportunities can help develop your employees and grow your business
Vocational qualifications
How vocational qualifications can help you develop the skills your employees need to perform particular jobs or roles
Company and LLP strike-off, dissolution and restoration
How to deal with voluntary and compulsory strike-off or restoration of a registered business
Communicate your business strategy and gain employee buy in
Build and communicate a business story to explain your background and business strategy, and how to get your employees to champion it
Lead and motivate your staff
Inspire and motivate your staff to improve your chances of business success
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.
Payroll software
Find out how payroll software systems can help you pay your employees accurately, on time and within law.
Different types of computerised payroll systems
Different types of computer payroll systems, including basic payroll packages and fully featured online or cloud-based payroll.
Payroll software features
Features and functionality to consider when choosing payroll software, including multi-user capability and reporting options.