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Set up a basic online shop
Setting up a basic online shop and the equipment and hosting packages you will need including hosting and online payment system.
Benefits of selling online
The advantages to your business of selling online including operational cost savings, reduced processing cost, attracting new customers and gathering data.
Fuel Duty payments and reliefs
Payments and reliefs for Fuel Duty.
Helping customers find your website
An outline of the techniques used to help customers find your online shop including search engine optimisation and pay-per-click advertising.
Avoid online selling pitfalls
How to avoid the problems associated with e-commerce websites, such as inaccurate information, poor navigation, late delivery and lack of customer support.
Help and support for the self-employed
Help and support from HM Revenue and Customs (HMRC) on self-employment.
Help and support for accountants and tax advisers
Find help and support from HMRC for tax agents, advisers and accountants.
Getting started with Corporation Tax
What is Corporation Tax, who it applies to, and setting up and running a limited company.
Help and support for VAT
Webinars, emails and advisory videos on VAT from HM Revenue & Customs
Help and support on employing people
Help and support from HM Revenue and Customs (HMRC) about being an employer.
Staff records: your data protection obligations
How to comply with the Data Protection Act and staff data processing policies.
How long must staff records be kept?
Statutory and best-practice retention periods for staff records.
A worker's right to access their records
Subject access requests for workers to access data held on them.
Marketing your business in Europe
How to market your business effectively in another European country, including researching your target audience and establishing new contacts.
Understand your competitors
How to identify your competitors, find out more about them and then use this information to improve your business.
Use competitor research to improve your business
The ways you can improve your business using knowledge about your competitors.
What you need to know about your competitors
Examine how your competitors do business, what they offer and how they treat their customers.
How to do competitor research
How to research your competitors using the press, exhibitions, the internet and trade associations.
Who are your competitors?
Where to look for your competitors and how to identify them using sources such as business directories, advertising and press reports.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.