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E-commerce
Guidance on selling online through online shops and e-marketplaces, accepting and fulfilling online orders, and complying with e-commerce laws
Introduction to IT
How to find the right software and hardware for your business, plan for or upgrade your business' IT systems and skills, and maximise the benefits of email, intranets and extranets
Software and business applications
Information on using databases in business, open source, cloud technologies and specific types of software that can help you streamline your accounting, payroll and customer management
Communications
Information on different phone systems for business, business broadband, and wireless and mobile technologies
IT security and risks
Best practices on IT risk management, cyber security and protecting your business' wireless network
Choosing suppliers
Information on choosing and managing an IT and an internet service provider supplier for your business
Using grease traps in your food business
How catering businesses can use grease traps effectively by ensuring good design, use and maintenance.
Reduce and reuse fat, oil and grease in your food business
How caterers can cut down on fat, oil and grease by reducing use and reusing them where possible.
Reduce fat, oil and grease cleaning costs for your food business
How catering businesses can reduce the cost of cleaning up fat, oil and grease including switching products or buying in bulk.
What to expect from your internet service provider
Things to expect from your internet service provider, including managing security, content filtering and updating.
ISP email service provision
Understand the main issues that can affect your ISP's email service provision, and what you must do to set up an ISP email account for your business .
Types of broadband connections
An overview of the most common types of broadband connections, and the options available to your business.
Accountability under the UK GDPR
Accountability principle says organisations are responsible for, and must be able to demonstrate, compliance with the data protection laws.
Rules on restricted transfers of personal data
Overview of the rules and regulations governing international transfers of personal data from the UK.
UK GDPR data protection audit: checklist
Things you should consider when carrying out a data protection audit of your organisation's compliance with the UK GDPR.
Contractual clauses for international data transfer
Find out how to use standard data protection clauses and the new International Data Transfer Agreement (IDTA) and addendum, to lawfully and securely transfer personal data to 'third' countries
What information is required in a Supplementary Declaration?
An overview of the information you'll need to provide in a Supplementary Declaration.
Supplementary Declarations
An overview of Supplementary Declarations used in accounting for European Union trade.
Changes to Intrastat from 1 January 2022
Intrastat threshold notification and new requirements for dispatches.
What is Intrastat and who has to make returns?
Work out whether you're required to complete an Intrastat return.