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Business growth implications
Growth can have many implications for your business - it will affect your premises, equipment, staff and IT systems.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Commercial dispute resolution: common contractual clauses
Examples of common contractual clauses that may be included between businesses.
Commercial dispute resolution: litigation
When alternative dispute resolution methods fail, court-based litigation can be used to come to a decision.
Commercial dispute resolution: mediation
Mediation as an option for resolving commercial disputes, the benefits of confidentiality and the mediation process in Northern Ireland.
Commercial dispute resolution: arbitration
Arbitration as an option for resolving commercial disputes, organising an arbitration, setting rules and choosing and arbitrator.
Commercial dispute resolution: adjudication
Adjudication is a popular method of commercial dispute resolution, often used in the construction industry.
Commercial dispute resolution
Guide to commercial dispute resolution options including mediation, arbitration, adjudication and litigation and the advantages and disadvantages of each.
Checklist of export packaging considerations
Protecting your goods from damage and securing them from theft are key considerations in export packaging.
What to mark on your package for export
How to ensure safe transportation of your goods by using visible, durable and standardised handling instructions.
Checklist for getting your export packaging right
Issues your business should consider before packaging your goods, from packaging waste rules to insurance implications.
Your export packaging options
The ways you can choose to ship your goods, from loose and unpacked to palletised and containerised.
What is export packaging?
Explaining the three main types of layered packaging to use when preparing your export goods for transport.
Where to buy export packaging and labels
How your business can find reliable suppliers of export packaging and sources of knowledge and expertise in the sector.
How to label and package goods being shipped out of the UK
How to package your goods safely and how to mark them with the right information labels when your business is exporting.
What is a quality management system?
Different types of quality management systems, their core elements and purpose, and how to choose the right quality approach for your business.
Quality management standards
Overview of the quality management systems, the ISO 9001 standard, benefits to your business and steps to ISO implementation and certification.
The law and selling online
The different regulations you need to understand when selling products and services online to consumers.
Business growth planning
What is a growth plan, how to plan for business growth or expansion, and what to include in the growth plan document.
Benefits of ongoing business planning
The importance of business planning and its role in securing funding, allocating resources and aligning business goals to strategy.