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Making a full export declaration
Find out what you need to do when making a full declaration to send goods from the UK.
Your responsibilities if you sell services
Find out your responsibilities when you sell services including providing services with care and skill within a reasonable time and for a reasonable charge.
Age-restricted video and game sales
Age-restrictions, ratings and classifications for video works such as films and video games.
Ethical trading
Implement corporate social responsibility policies when conducting overseas trade.
How socially responsible is your business?
Audit business activities relating to the market, your workforce, the environment, the community and human rights
Ensure staff welfare in your supply chain
Trade ethically and take responsibility for the human rights of workers indirectly involved in your business.
Contribute to communities where goods and services are produced
Businesses contribute to communities where goods and services are produced.
Research overseas customers' and markets' creditworthiness
Political, economic, currency exchange and banking issues to consider.
Receiving payments from overseas customers
Interbank transfers, buyer's cheques, banker's drafts, international money orders and debit or credit cards.
Avoid corruption and bribery overseas
Remain within the law and promote corporate social responsibility by trading honestly and transparently.
Payment terms for overseas customers
Learn about the main transaction types for overseas customers.
Legal responsibilities as an exporter
The HM Revenue & Customs rules that apply to exporters.
Dealing in Fairtrade products
Use or sell Fairtrade products in business to promote sustainable development and corporate social responsibility.
Benefits of ethical trading
How considering social, environmental and economic objectives can make you more competitive.
Protecting the environment
Implement sustainable development policies to minimise your business' negative impact on the world around it.
Getting paid when exporting
Guidance on reducing risks associated with receiving payments from selling goods or services internationally.
Basics of exporting
What's involved in selling goods or services to another country.
Market research and market reports
How to use market research and market reports to understand your marketplace, your customers and their behaviour for better targeting.
Difference between quantitative and qualitative research
The main differences between qualitative and quantitative field research and the basics of using each for your business’ market and customer research.
Primary and secondary market research
Sources of information you can use to learn more about your market business libraries, trade associations, business news and your own data.