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What is telemarketing?
Definition of telemarketing and what it can be used for, including the difference between outbound and inbound telemarketing.
Telemarketing planning
How to determine the target audience for your telemarketing campaign, and how to choose a service provider.
Claim a waiver for duty on goods that you bring to Northern Ireland from Great Britain or countries outside the UK and EU
Find out how to claim a Customs Duty waiver if you are bringing goods into Northern Ireland from Great Britain or countries outside the UK and EU which might otherwise be charged ‘at risk’ tariffs.
Targeting consumer audiences using telemarketing
How to target the correct audiences when planning telemarketing campaigns.
Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Republic of Ireland: providing services
Guidance for UK businesses on rules for selling services to the Repubic of Ireland.
Selling services to the EU, Switzerland, Norway, Iceland and Liechtenstein
Guidance for UK businesses on rules for selling services.
Check if you need to declare goods you bring into or take out of the UK
Find out if you need to declare good you bring into or take out of the UK
Personal protective equipment exemptions
Check if personal protective equipment exemptions apply or if there is an exemption such as equipment for playing competitive sports or non-protective clothing.
Apply to import goods temporarily to the UK
How to apply for Temporary Admission to import goods into the UK, or move goods from Great Britain into Northern Ireland, and use them for up to 2 years or more, before re-exporting them.
Import high-risk food and feed not of animal origin from the EU to Great Britain
How to import or move high-risk food and feed not of animal origin from the EU and Northern Ireland to Great Britain.
Apply for Designated Export Place approval
Find out how to apply to operate a Designated Export Place (DEP) to clear goods inland at an approved premises before moving goods to an air or sea port
Check how to move goods through ports that use the Goods Vehicle Movement Service
If you're a trader, haulier or carrier and use a UK port using the Goods Vehicle Movement Service, find out what you need to do to get goods through customs.
Import of products, animals, food and feed system (IPAFFS)
Use IPAFFS to notify enforcement authorities about imports of live animals, animal products and high risk food and feed not of animal origin into Great Britain.
Export food, drink and agricultural products
Check if you need a certificate to export food, drink and agricultural products.
Making a simplified frontier declaration
How to use the simplified declaration procedure when importing goods into the UK.
Making a full import declaration
Find out what you need to do when making a full declaration to bring or receive goods into the UK.
Appoint a competent person for health and safety
Your legal duty to appoint a competent person to advise on health and safety, including external sources of help and how to choose the right person.
Train staff to avoid repetitive strain injury
Training your staff in order to minimise the risks from repetitive strain injury by teaching them to be aware of the symptoms of RSI and reduce risks.
Causes of repetitive strain injury at work
The types of activities that can lead to repetitive strain injury, and types of worker that are particularly at risk including risks from cold and vibration.