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Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website hosting and management
Customer support, content maintenance, server security and other features you may want to factor into choosing a web host.
Cloud hosting
What is cloud hosting, what are the advantages of hosting your website on cloud servers, and the risks involved.
Best practice in web design
Make sure that your business' website makes an impact - follow these web design and development standards and best practices.
Types of accounting software
Understand the different types of accounting software, from free software and small business packages, to cloud accounting and enterprise-level software.
Choosing the right accounting package
How to choose the right accounting package for your business and assess your needs and requirements for accounting software.
Accounting requirements checklist
A checklist to help you work out your business' basic accounting needs before selecting an accounts package.
Key features of accounting packages
Understand the key features of accounting software, and how they could meet your business' specific needs and requirements.
Specialised requirements for your accounting package
Tailored accounts packages can include specialised features, such as VAT schemes, stock control and electronic payment features.
What is an intranet?
What is an intranet, and what type of company information and resources should be available on the intranet.
Benefits of intranet
Key advantages of intranet to business include improved communication, greater efficiency and better resource management.
Benefits of intranets and extranets
What are intranets and extranets, what benefits can they deliver to your business, and how best to implement them.
Types of business phone systems
Different types of business phone systems include key system units, private branch exchange and virtual (VoIP) systems.
Types of e-commerce business models
Basic e-commerce models are business to business (B2B) or business to consumer (B2C), although other models exist.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
Email and internet acceptable use policy
An acceptable use policy can help limit risks and data breaches, ensure compliance and protect your business reputation.
Advantages and disadvantages of using email for business
Understand the key benefits and downsides of using email for business, and how to use email technology more effectively.
Using email for business communication and marketing
Different ways you can use email to enhance your business operations, including marketing and communications.
Internet and email security issues
Understand the threats to your business from the internet and email usage, and ways to safeguard your business.
Business phone systems
How to choose a new telephone system for your business, replace or expand an existing one, or switch to VoIP or virtual PBX.