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Position your brand for European markets
Considerations when targeting your brand to markets in other European countries including your business values and language barriers.
Planning for e-commerce
What to consider when setting up e-commerce systems in your business and how to make the most of e-commerce opportunities.
Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Grow your retail business
Find out how to improve your retail business, attract more customers and grow your sales through tactics like visual merchandising and online retail.
Entering new markets - BubbleBum (video)
Grainne Kelly, CEO and Founder of BubbleBum explains how they enter new markets.
How to market your retail business
How to successfully market your retail business in a changing world, looking at traditional advertising, sponsorships, partnerships and digital marketing.
Retail business networking
Get your retail business known in the local community and across Northern Ireland and beyond by engaging in local networking events and activities like CSR.
Exporting to Norway
What you need to know about exporting to Norway, and how you can get help targeting this market.
Support available for exporting to Norway
There are a range of support options available to help you export to Norway.
Advantages and disadvantages of online retailing
Online retail has advantages and disadvantages for businesses with huge growth potential balanced against initial costs and security and legal issues.
Support for growing a retail business
Starting or improving a retail business can attract certain financial, training and advisory support in Northern Ireland, find out which organisations can help.
Explore new retail opportunities
Growing your retail business takes a good business plan as well as spotting and exploiting the right opportunities, discover the options for expanding.
Trading partner relationships and e-commerce
How internet-based technologies can improve relationships with your business and trading partners.
Identify e-commerce opportunities
The main opportunities for introducing e-commerce within your business including direct sales, pre-sales and post-sales support.
Running an e-commerce website
The activities you will have to undertake once your e-commerce site has been launched including maintenance, marketing and security.
User experience in e-commerce
How to make an e-commerce website easy to use for the customer, including the user interface, shopping cart and payment software.
The induction process for new salespeople
How to create an induction process for new salespeople, including training tips, industry insights, and best practices for onboarding your sales team.
Manage your sales team
How to manage and motivate your sales team with clear strategies, roles, and data-driven performance tracking.
Setting sales targets
Set clear sales targets linked to incentives such as commissions and bonuses for your sales team, covering new sales, renewals, and converting lapsed customers.
When do I need to hire a salesperson?
Assess your recruitment needs and don’t employ sales staff until you’re sure you need to – consider your current opportunities and resources.