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What are environmental claims?
An overview of what business environmental claims are and when they are misleading for consumers.
Ten things you need to know about your customers
Ten things you need to know about your customers to enable you to sell more products, more efficiently – consider who they are, what they do and why they buy.
What do you know about your customers?
Understanding your customers can help you improve your sales and marketing and offer them what they really want, ask questions like who, what, why and how.
What is your unique selling point?
Understand why customers need or want your product or service and your unique selling point (USP).
Ways to find out about your customers
Different methods of obtaining the information you require on your customers, their buying habits and preferences, such as CRM and business libraries.
Manage social media security
Tips on how to keep yourself secure when using social media including using safe passwords, controlling access and being aware of spam and phishing scams.
Use social media safely
How to take measures to ensure your business is using social media safely and securely, protecting your reputation, securing data and being aware of the law.
Legal implications and best practice using social media
Legal considerations when using social media including how to protect your brand, privacy, data protections and complying with online advertising standards.
Clear and unambiguous environmental claims
Environmental claims should be worded in a way which is straightforward so that consumers can easily understand them.
How to register for VAT
How and who needs to register for VAT with HM Revenue & Customs
Social media and the employment relationship
Things to consider when employees use social media including developing a social media policy, monitoring social media, legislation and network security.
Direct movement of goods from Northern Ireland to Great Britain
Find out more about moving goods directly from NI to GB.
Segment your customers
Putting your customers into groups could help you understand and target their needs more effectively and identify the most and least profitable customers.
Indirect movements of goods from Northern Ireland to Great Britain via Ireland
Find out more about moving goods indirectly from NI to GB via Ireland.
Taxes, duty and legal considerations when exporting to Norway
Find out about the numerous things you need to consider before you start exporting to Norway.
Advantages and challenges of exporting to Norway
Be aware of the advantages and challenges of doing business in Norway.
Sectoral opportunities in Norway
There are a number of sectors that could potentially offer some opportunities to Northern Ireland companies.
Northern Ireland Retail Movement Scheme: how the scheme works
A new scheme for businesses that move prepacked retail goods such as food, drink, cut flowers and pet food from Great Britain to Northern Ireland.
Declaring goods you bring into Northern Ireland 'not at risk' of moving to the EU
Find out if you need to pay tariffs on the goods you bring to Northern Ireland because they are ‘at risk’ of onward movement to the EU.
Moving goods from Northern Ireland to Great Britain
See the steps involved when moving goods from Northern Ireland to Great Britain including where an export declaration is required.