Search results
Why a grant application might be turned down
Prepare your application meticulously to limit the possibility of it being turned down.
What kind of grants are available?
Searching for grant funding using the Northern Ireland business support finder and other channels.
How to apply for a government grant
Advice to ensure your application is effective, including applying before the deadline and researching the grant body.
Computer hardware for business
How to assess your IT needs and get the right computer hardware to meet your business requirements.
How to turn around a struggling business
The areas of your business that you should assess in order to uncover any problems or potential problems.
Steps to make your business more efficient
How you can get the most out of your staff, processes and resources to reduce costs and improve your business.
How you can improve your profitability
How to identify and take advantage of the opportunities within your business to enhance your profit margins.
Fulfilling online orders
The main issues to consider when delivering products to online customers once a purchase has been made including how to implement a fulfilment service.
Privacy and data protection in direct marketing
What steps you must take to protect your customers' privacy and data and comply with the law when carrying out email, telephone or any other direct marketing.
How to deliver online orders to meet customer expectations
Points to consider when setting up a fulfilment service that meets your customer's expectations including personalised orders and delivery status tracking.
Outsourcing the delivery of your goods
The benefits of outsourcing order fulfilment and how to choose the right partner who is dedicated to representing your brand and provides good customer service.
Delivering digital products
The different approaches that can be taken to deliver digital products to your customers including email, autoresponders, download pages and software options.
Physical delivery of goods
The main considerations if your business needs to physically deliver goods ordered online to customers including distribution channels and tracking goods.
Automated order processing
The role of an effective automated internal order processing system in a successful fulfilment process as part of delivering your customers’ online.
Digital rights management
The role of digital rights management in the protection of intellectual property for digital goods supplied through online downloads such as software and music.
Data Protection Act
How rules on data protection are likely to affect your business including what personal information you store, how long you retain personal information, how it is stored and what it may be used for.
Common e-commerce pitfalls
Common factors that result in e-commerce systems not achieving their full potential and how to overcome the challenges and pitfalls of selling online.
Frequently asked questions about email marketing data protection
Some frequently asked questions about data protection in marketing including advertising for third parties, email marketing lists and similar products and services.
Electronic, email and telephone marketing regulations
Email, telephone and fax marketing regulations including rules about opting-in and opting-out of email communications and the telephone preference service.
The Privacy and Electronic Communications Regulations
The practical steps you can take to make sure your e-marketing complies with the privacy regulations.