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Recover debt through Court
Your options when trying to obtain money owed to you and the procedures involved when taking your claim to court.
What products and services are age-restricted by law?
Products and services that may only be sold to people above a certain age in Northern Ireland – including minimum ages.
Selling age-restricted products online
How to comply with the law when you sell age-restricted products such as alcohol and tobacco online.
Prevent underage sales
Age verification systems to help your businesses prevent underage sales, including accepted forms of ID and how to refuse sales.
Age-restricted sales
Rules and regulations for selling age-restricted products and services, including tobacco and alcohol, as well as steps to prevent underage sales.
Selling tobacco and nicotine inhaling products
Guidance on preventing the sale or display of tobacco and nicotine products, such as e-cigarettes, to anyone under the age of 18.
What happens after your debt claim has been served
Court procedures after your claim has been issued, and what the defendant's and your options are.
Deciding whether to take your debt claim to court
Alternatives to court action to recover payment from customers, and checking whether they can afford to pay you.
Choosing the right legal route for your debt claim
Differences between the small claims track and the high court.
What happens if your debt claim is contested
The procedures if a defence is entered and the case proceeds to a court hearing or trial.
Using solicitors and debt recovery agents
In certain cases when collecting money owed to you it may be sensible to seek professional help.
Recovering interest on unpaid debts
The types of interest you can charge on unpaid debts and whether you are entitled to claim them back in court.
Issuing your debt claim
The forms and evidence you will need to issue a claim for payment.
Six tips for successful primary market research
When you carry out field research to gather market information – ask the right questions, talk to the right people, interpret carefully and be impartial.
Customer research: what you need to know
The key things to find out about your customers and the factors that influence their buying decisions including loyalty, satisfaction and service.
Should I use a market research agency?
How to choose between alternative methods of completing field research and how to find professional researchers if you decide to outsource your field research.
Market trends and competitor intelligence
Key things to find out about your market to remain competitive including the demand for your product or service, market trends and competitors’ plans.
Three market research pitfalls to avoid
Points to bear in mind while utilising the published market data you've gathered: be cautious about out-of-date information and misleading averages.
Five tips for effective market research
Tips to improve the quality of your market research – from using field research and market reports to interpreting the data.
Plan your field research
How to plan your field research for gathering market information including surveys, interviews, observation research and experiments such as blind taste tests.