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Insuring your business: loss of a key staff member
Key person insurance and how it can protect your business if a vital employee dies.
Insurance protection for the self-employed
Types of insurance that are particularly important for sole traders and small business owners.
Insurance as an employee benefit
Types of insurance commonly available as an employee benefit.
Life and health insurance
Overview of the types of insurance cover for life and health.
Product safety advice for businesses supplying goods in Northern Ireland
Guidance on ensuring products are safe and compliant with product safety laws that apply to the products supplied by your business.
Develop a digital marketing plan
What are the key components of a digital marketing plan, how to write each important section and what benefits can such a plan deliver to your business.
Understanding the law on product safety in Northern Ireland
Understand the basics of product safety law in Northern Ireland.
Grants: the basics
How to find a grant that suits your business and what makes a business eligible to receive one.
Why a grant application might be turned down
Prepare your application meticulously to limit the possibility of it being turned down.
What kind of grants are available?
Searching for grant funding using the Northern Ireland business support finder and other channels.
How to apply for a government grant
Advice to ensure your application is effective, including applying before the deadline and researching the grant body.
How to turn around a struggling business
The areas of your business that you should assess in order to uncover any problems or potential problems.
Steps to make your business more efficient
How you can get the most out of your staff, processes and resources to reduce costs and improve your business.
How you can improve your profitability
How to identify and take advantage of the opportunities within your business to enhance your profit margins.
Fulfilling online orders
The main issues to consider when delivering products to online customers once a purchase has been made including how to implement a fulfilment service.
Privacy and data protection in direct marketing
What steps you must take to protect your customers' privacy and data and comply with the law when carrying out email, telephone or any other direct marketing.
How to deliver online orders to meet customer expectations
Points to consider when setting up a fulfilment service that meets your customer's expectations including personalised orders and delivery status tracking.
Outsourcing the delivery of your goods
The benefits of outsourcing order fulfilment and how to choose the right partner who is dedicated to representing your brand and provides good customer service.
Delivering digital products
The different approaches that can be taken to deliver digital products to your customers including email, autoresponders, download pages and software options.
Physical delivery of goods
The main considerations if your business needs to physically deliver goods ordered online to customers including distribution channels and tracking goods.