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Evaluate business risks
Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action
Prevent and reduce business risk
Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Using a sales agent
Advice on using an outside agency to sell your products and services, and the legal issues this can raise.
Types of outsourcing services
Common types and examples of outsourcing services, including disruptive outsourcing solutions.
Impact of cyber attack on your business
Understand the impact of cyber attacks on businesses and their finances, reputation and consumer confidence.
Create your sales plan
How a sales plan will help you to sell your product or service
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Examples of popular open source products and types
Common types of open source software and examples of applications for small business accounting, project management, etc.
Paying overseas suppliers
How to pay international invoices and overseas suppliers - common payment methods, their pros and cons, and foreign currency issues.
Choosing computer hardware for your business
Key things to consider when you choose and buy computer hardware for your business.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
Distance selling
The rules and regulations on distance selling (eg phone, mail order, online) and how to do it effectively.
Selling through retailers, wholesalers and other distributors
The benefits of selling to intermediaries and the key points to consider including how to manage your distributors.
Making your sales channels work together
How to manage your sales channels to increase sales including reviewing each channel and supporting them with advertising.
Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Service level agreements
Service level agreements define the service that outsourcing partners are expected to provide.