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Intellectual property health check
Find out how you can use the IPO's free IP Health Check tool to help protect your intellectual property assets.
Use intellectual property to grow your business
Ways you can use intellectual property (such as brands, patents and designs) to support the growth of your business.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Paper manufacturing and water and sewer discharge
Preventing water pollution from paper and cardboard production, and authorisations needed for discharges to water.
Paper manufacturing and land contamination
Dealing with land pollution at paper and cardboard sites, and how you can avoid causing land contamination.
Paper manufacturing site pollution incident prevention
Types of pollution incidents from paper and cardboard production, and how you can prepare for and deal with them.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
Review your business plan
What is a business planning cycle, and how often should you review your business plan to update it and set new objectives.
Make your business plan a tool for growth (video)
Video tutorial on how to use a business plan to encourage and drive growth in your business.
Using a business model to improve your business (video)
Advice to help you become more competitive by using a clear business model as part of your business plan.
How to comply with energy labelling requirements
An overview of the steps your business needs to take to comply with ecodesign requirements for energy-related products.
Which products need an energy label?
The types of in-scope energy-related products that require energy efficient labelling under legislation.
Ecodesign requirements
What your business needs to do to comply with the ecodesign requirements for energy-related products.
Ecodesign and energy labelling in manufacturing
How to comply with with ecodesign and energy labelling legislation that applies to energy-related products.