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Types of business phone systems
Different types of business phone systems include key system units, private branch exchange and virtual (VoIP) systems.
Types of e-commerce business models
Basic e-commerce models are business to business (B2B) or business to consumer (B2C), although other models exist.
Promoting your business online
Low-cost ways to promote and market your business, products or services on the internet.
Email and internet acceptable use policy
An acceptable use policy can help limit risks and data breaches, ensure compliance and protect your business reputation.
Advantages and disadvantages of using email for business
Understand the key benefits and downsides of using email for business, and how to use email technology more effectively.
Using email for business communication and marketing
Different ways you can use email to enhance your business operations, including marketing and communications.
Internet and email security issues
Understand the threats to your business from the internet and email usage, and ways to safeguard your business.
Business phone systems
How to choose a new telephone system for your business, replace or expand an existing one, or switch to VoIP or virtual PBX.
Using personal data in your business or other organisation
Find out what action you may need to take regarding data protection and uninterrupted data flows with the EU/EEA.
Registering and renewing .eu domain names in the UK
Find out what you need to do if you hold a .eu domain or want to register one.
How to host your own business website
What hardware, software and other resources will you need to host your own business website.
Supplementary protection certificates (SPCs) and the Northern Ireland Protocol
How the Northern Ireland Protocol affects supplementary protection certificates (SPCs), and what it means you need to do when applying for an SPC and afterwards
Trade marks and geographical indications
Guidance for businesses and organisations on the relationship between trade marks and geographical indications (GIs)
Using robotics to improve our business operations - Irwin's Bakery (video)
In this case study, Aaron Harrigan from Irwin's Bakery discusses the business benefits of introducing automation and robotics into their manufacturing process
EU trade mark protection and comparable UK trade marks
Guidance for businesses and organisations holding EU trade marks at the end of the transition period
Hatching eggs and chicks marketing standards
Overview of the marketing standards for hatching egg and chick producers, manufacturers, retailers and distributors.
Using digital innovation to benefit our business - GRAHAM Group (video)
Shervin Yousefzadeh and Victoria Allen from GRAHAM Group talk about the company's digital transformation
Using robotics to increase efficiency in our business - NC Engineering (video)
Robert Nicholl from NC Engineering describes how the company has introduced automation and robotics in their manufacturing process to increase their efficiency and competitiveness
How to report a cyber crime
Find out where and how businesses can report online fraud, cyber security incidents and other types of cyber crime.
IT risk management process
How to identify risks and assets as part of the IT risk management process, and create risk management plans procedures.