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Benefits of cellular networks
What are cellular networks, and how to use cellular networks for data and voice communications in your business.
IT skills standards and qualifications
Learn about IT training qualifications for your staff, and why you should invest in your employee's IT skills.
10 tips for better wireless network security
Best practices for protecting corporate wireless networks and ensuring the best possible level of WLAN security.
Wireless networking standards
Different types of WLAN standards, including IEEE 802.11 and Wi-Fi 6, and how they keep your business devices and network operating safely, quickly and properly.
Fibre broadband for business
What is fibre optic broadband,and what types of fibre broadband connections are available to your business.
Broadband security and your business
An overview of the threats to your broadband, and the steps you can take to reduce the risks to your business.
Tourist accommodation booking terms and conditions
Terms and conditions set when a guest makes a booking form a legal contract, will normally cover booking, pricing, cancellation policies and more.
Advantages and disadvantages of online travel agents
The pros and cons of selling rooms through online travel agents and booking websites for hotels, Bed and Breakfasts and other accommodation providers.
Choose an online travel agent to work with
The important factors you should consider when deciding to work with an online travel agent or booking website to sell rooms at your accommodation business.
Selling through online travel agents
What to consider when using online accommodation booking websites to sell your accommodation services for hotels, hostels, guesthouses and bed and breakfasts.
Tourist accommodation contracts
Best practice regarding booking contracts, cancellations and handling disputes with guests.
Advantages and disadvantages of trade shows and exhibitions
Consider the advantages and disadvantages of taking stand space at a trade show or exhibition, such as networking and generating leads, versus costs and high competition.
Trade shows and exhibitions
Getting the most out of trade shows and exhibitions including choosing the correct trade show to attend locally and internationally.
Exhibition legal issues
Ensure your stand is accessible and meets legal safety standards, and that you comply with rules on sale of goods.
Choose the right trade fair
Research and identify the most suitable trade fair for your industry sector whether you are exhibiting or attending as a delegate.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.