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Calculate your profit margins
How to work out your gross profit margin and your net profit, and use these measures to increase revenue and profitability of your business.
Appoint a competent person for health and safety
Your legal duty to appoint a competent person to advise on health and safety, including external sources of help and how to choose the right person.
Train staff to avoid repetitive strain injury
Training your staff in order to minimise the risks from repetitive strain injury by teaching them to be aware of the symptoms of RSI and reduce risks.
Causes of repetitive strain injury at work
The types of activities that can lead to repetitive strain injury, and types of worker that are particularly at risk including risks from cold and vibration.
Event safety: important contacts
As an event organiser, you should keep in touch with organisations such as your local council, the PSNI, the fire brigade, first aid providers, the ambulance service and your insurer.
Types of PPE: eyewear
Providing the correct level of eye protection for your workforce and yourself including equipment such as goggles, what to consider and who will need it.
Health and safety management standards
What management systems are and key health and safety standards from the British Standards Institution (BSI), including BS OHSAS 18001, 18002 and BS 18004.
Growth through sales
Understand how increasing your sales and improving your sale process (online or offline) can help you grow your business
Reasons for changing your organisational structure
Understand what triggers organisational change in business, the common causes and early signs of change.
Organisational structure by geographical area
Pros and cons of geographical organisational structure for businesses that have offices or units in different geographical locations.
Decentralised organisational structure
Understand the features, advantages and disadvantages of a decentralised organisational structure, and when to decentralise decision-making.
Organisational structure by function
Pros and cons of functional organisational structure and dividing your business into specialised departments such as IT, marketing or operations.
Organisational structure by product
Pros and cons of product organisational structure or organising your business in separate divisions based around specific products or services.
Matrix organisational structure
Definition and types of matrix organisational structure, its advantages and disadvantages, and use of matrix management in business.
Best practice in business
Find out how introducing best practice and better ways of working can help your business grow and adapt to change.
Best practices for sales and marketing alignment
Understand the key processes and tools needed to achieve best practice and alignment in sales and marketing.
Best practices in HR and people management
Examples of HR best practice and the importance of following tried and tested best practices for managing staff in your business.
What is best practice in business?
Understand what best practice means in business, and how it can impact your business operations, competitiveness and profitability.
Best practices in business management
Find examples of management best practice and tools to help you manage performance and staff across your business.
Best practices in operations management
How to improve your operational performance by introducing best practice methods and processes across your business.