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Advantages of business broadband
What are the benefits of business broadband, and how can the right broadband package improve the running of your business.
What is broadband?
An introduction to broadband internet technologies, and how they work to enable online connectivity.
Choosing a business broadband connection
Understand the different types of broadband connections, and how to find the right broadband package for your business.
Implement new IT system within your business
Follow this process to help you embed and successfully implement new technology in your business.
Align IT with your business strategy
Find out why aligning your IT with your business priorities maximises the return on your IT investment.
Carry out a technology needs assessment
How to carry out a technology needs assessment and make IT purchases and decisions that support your business objectives.
Advantages of IT training for your business
Find out about the benefits of IT training and its impact on productivity, efficiency and your business bottom line.
Measure and benchmark your website performance
How to monitor and benchmark the performance of your website and use this data to improve your customers' experience.
Set up an e-commerce website (video tutorial)
Watch our quick video tutorial to learn how to build your e-commerce website, what to put on it and the laws you must follow when selling online.
Test and launch your website
How to successfully test and launch a website, carry out staff training and what to do after the launch.
Website maintenance: options and requirements
Businesses should keep their websites secure, accurate and up-to-date - here's why and how to do it.
Review your suppliers' performance
How to manage supplier performance, and what evaluation criteria to use when conducting supplier performance reviews.
Supplier service level agreements
Importance of service level agreements in supply chain management, key clauses and best practices.
Ending supplier contracts
Possible penalties, operational barriers and other points to consider when ending a contract with a supplier.
Best practices in supplier quality management
Understand the importance of supplier quality management and learn best practices for monitoring and improving the quality of your supply chain.
Customer relationship management
Introduction to customer relationship management, the systems available, and how they can help you to improve sales and productivity.
Data protection and cloud computing
What you need to know about cloud privacy and securing your business and customers' data in the cloud.
Disadvantages of cloud computing
Understand the disadvantages of cloud computing and learn how to protect your business against common risks, including data breaches.
Cloud applications for small business
What to look for when selecting a cloud computing service, application or provider.
Cloud downtime and business continuity
How to plan for cloud services downtime, mitigate risks to your business or use cloud as a business continuity solution.