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Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your business' strategic objectives
Science parks
Support and benefits of science parks, including technology transfer and business incubation
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Grow your business - find a case study
Local businesses tell their stories of growth, share strategies for success, and explain how they manage performance and risks
Packaging and labelling for export
What packaging and labelling considerations businesses should consider when exporting goods including local rules and language.
Product packaging design
How the design of your packaging can help you sell your goods and build your brand.
Packaging - environmental considerations
Environmental regulations and considerations when designing packaging including reducing the weight and volume and your duty of care for waste.
Support and guidance for home heating oil suppliers
How home heating oil suppliers can comply with Trading Standards legislation and avoid consumer disputes.
Growing a successful business - OutsideIn
David Johnston, founder and CEO of OutsideIn, explains how his company has grown and shares key lessons from its journey.
Intellectual property crime and your business
IP crime is widespread and growing, and has serious economic, quality and safety impacts
Protecting intellectual property
How to conduct an audit of your business' intellectual property rights and take steps to protect and secure your IP
Create your marketing strategy
Decide how to market your product or service to potential customers by developing a marketing strategy that positions your product to particular customers
Get patent protection for your business
Find out how to patent a product, and protect your ideas or inventions by applying for a patent and securing your patent rights
Trade marks
Introduction to trade marking – how to choose, search for, register and protect trade marks in the UK or abroad
Design right and registration
How to protect the value of your designs through unregistered design rights and design registration
Copyright for your business
What is copyright, how to use this legal right to protect your creative work and what to do if someone violates it