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Telemarketing scams and legal issues
How you can protect your customers when telemarketing, and telemarketing legalities and scams to be aware of.
Placing manufactured goods on the market in Northern Ireland
What you need to do to comply with regulations on manufactured goods you place on the Northern Ireland market.
Personal protective equipment exemptions
Check if personal protective equipment exemptions apply or if there is an exemption such as equipment for playing competitive sports or non-protective clothing.
Appoint a competent person for health and safety
Your legal duty to appoint a competent person to advise on health and safety, including external sources of help and how to choose the right person.
Train staff to avoid repetitive strain injury
Training your staff in order to minimise the risks from repetitive strain injury by teaching them to be aware of the symptoms of RSI and reduce risks.
Causes of repetitive strain injury at work
The types of activities that can lead to repetitive strain injury, and types of worker that are particularly at risk including risks from cold and vibration.
Event safety: important contacts
As an event organiser, you should keep in touch with organisations such as your local council, the PSNI, the fire brigade, first aid providers, the ambulance service and your insurer.
Types of PPE: eyewear
Providing the correct level of eye protection for your workforce and yourself including equipment such as goggles, what to consider and who will need it.
Health and safety management standards
What management systems are and key health and safety standards from the British Standards Institution (BSI), including BS OHSAS 18001, 18002 and BS 18004.
Examples of artificial intelligence use in business
Common applications of artificial intelligence technology in business, with examples of use in areas of business management, e-commerce and marketing
Innovation opportunities in manufacturing
Find out how to introduce innovative practices across your manufacturing business - from product and process improvements to equipment maintenance
Examples of digital innovation in business
Common applications of Industry 4.0 technologies in business, with examples of use in areas of design, production, customer experience, business management and more
Using technology in manufacturing
Introduction to Industry 4.0, examples of technology innovations and the latest trends in the manufacturing process
Dealing with subject access requests under the UK GDPR
How to handle subject access requests effectively and within the legal timeframe under the UK General Data Protection Regulation.
Industry 4.0 technologies
Discover the key technologies that are considered the pillars of Industry 4.0 and are transforming industries and businesses worldwide
Use social media safely
How to take measures to ensure your business is using social media safely and securely, protecting your reputation, securing data and being aware of the law.
Social media and the employment relationship
Things to consider when employees use social media including developing a social media policy, monitoring social media, legislation and network security.
Product compliance when placing certain goods on the Northern Ireland market
Guidance for businesses on EU market surveillance rules that apply to certain products placed on the Northern Ireland market.
Digital marketing plan - situation analysis
Describe the environment in which your business operates and carry out a SWOT analysis to highlight your strengths, weaknesses, opportunities and threats.
Digital marketing plan - executive summary
How to write your executive summary - the summary of key issues you will need to include in your digital marketing plan including, objectives and tactics.