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Negotiate a contract with an advertising agency
What you should include in any formal arrangements your business makes with a new advertising agency including contract length, campaign details and objectives.
Advantages and disadvantages of digital marketing
Understand the benefits and downsides of digital marketing over traditional marketing methods including global reach, lower costs, measurable results and high competition.
Top tips for selling through online travel agents
Six tips to make the most of selling rooms through an online travel agent or booking website to maximise profits and avoid missing out.
Your legal responsibilities for lone workers' safety
It is your legal responsibility to ensure that lone workers are at no greater risk than other employees, make sure you take action to assess and minimise risks
Train employees to lift and carry correctly
Teaching staff good handling techniques and how to identify potentially harmful activities can help reduce the risk of injury from manual handling tasks.
Assess the risks of manual handling
Conducting a risk assessment of tasks that involve lifting, carrying, pushing and pulling heavy loads in five easy steps, from identify to taking action.
Reduce the risks of manual handling
Avoiding lifting and carrying altogether, automating processes and providing mechanical equipment can all help reduce manual handling risks of moving loads.
Reduce the risks of remote working
Advice on minimising the risks involved in working away from the office including examples of common remote working risks and how to reduce them
Tips for good lifting technique
Lifting loads safely - plan the lift, get a good hold, avoid twisting the back, move smoothly - key techniques for reducing manual handling risks.
Alcohol sales and young people
Guidance on the legal requirements for selling alcohol and on preventing the sale to minors under 18.
Design and print your business stationery
Include the correct information on business stationery, design it to project the best image for your business and print it cost-effectively.
Advantages of branded business stationery
Whether created in-house or professionally designed, your stationery should project a consistent business image and communicate your brand identity.
Legal requirements for business stationery
You legally must include certain details such as VAT numbers on invoices and registered addresses on business stationery.
Print your business stationery
Guidance on finding suitable stationery printers, ensuring they can produce the desired work, calculating costs and in-house printing.
Types of business stationery
Order stationery like letterheads, invoices, compliment slips, and business cards based on your needs and anticipated quantities.
Your responsibilities if you sell services
Find out your responsibilities when you sell services including providing services with care and skill within a reasonable time and for a reasonable charge.
Age-restricted video and game sales
Age-restrictions, ratings and classifications for video works such as films and video games.
Market research and market reports
How to use market research and market reports to understand your marketplace, your customers and their behaviour for better targeting.
Difference between quantitative and qualitative research
The main differences between qualitative and quantitative field research and the basics of using each for your business’ market and customer research.
Primary and secondary market research
Sources of information you can use to learn more about your market business libraries, trade associations, business news and your own data.