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IT risk assessment methodology
An effective IT risk assessment looks at risk based on the probability of it occurring and the cost of impact and recovery.
Different types of IT risk
Your IT systems and data face many types of risks, including physical damage, malicious attacks, technical faults and human error.
What is IT risk?
Introduction to information technology (IT) risk and its potential to damage or devalue your business.
IT risk management policy
How you can use staff, IT and data security policies and procedures to improve security in your business.
Sample website terms and conditions of use
Use our sample website terms and conditions template to create fair usage terms and help protect your website, its content and its users.
Mobile web design best practice
Find out how to create a mobile-friendly website, and choose between mobile-dedicated, responsive or adaptive design.
Sample privacy notice
How to create a UK GDPR compliant privacy notice, what information you must include, and an example document you can use to create your own UK GDPR privacy notice.
IT risk management checklist
Use our practical IT risk management checklist to help you understand, manage and reduce IT risks to your business.
IT risk management process
How to identify risks and assets as part of the IT risk management process, and create risk management plans procedures.
Consider the full life cycle in environmental claims
Consider whether selective environmental claims about a product or service may give an overall misleading impression.
Your brand and your staff
The role your staff plays in branding and how you can build strong relationships between your staff and your brand.
Should you bid for a tender?
The key points to consider when deciding to tender for a contract.
Understand the tender requirements
How to identify what a client is hoping to get from the tendering process and whether it will be worthwhile for your business to submit a bid.
Consistency in web design
Understand how visual elements of website design, including branding and design continuity, can affect the success of your website.
Customers' key rights when buying or hiring goods
How to make sure your products meet the rights of customers by ensuring they match the description, are of satisfactory quality and are fit for purpose.
Customers' key rights when buying services
How to make sure your services meet the rights of customers by meeting your duties to deliver services with reasonable care and skill, within reasonable time.
Pros and cons of using ISP for hosting
How to use an internet service provider to host your website, and assess the benefits of shared vs dedicated hosting.
Website hosting and management
Customer support, content maintenance, server security and other features you may want to factor into choosing a web host.
Best practices for accessible websites
Find out how to comply with accessibility legislation and make your website accessible to users with a wide range of abilities.
Characteristics of a user-friendly website
Understand why usability matters in web design and how to design your website to meet user requirements.