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Main technical issues in web design
Find out how browsers, screen resolutions and download speeds affect website design.
Business websites: legal requirements
Understand the laws and regulations affecting websites, including those that require you to publish certain information on your business website.
Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website navigation best practice
How to develop a simple and consistent navigation scheme to help visitors quickly find the information they require.
Assess your networking needs and requirements
How to define your networking requirements and what to consider when assessing your computer networking needs.
Security issues in wireless networks
Basic security features of WLAN products - such as SSIDs, WEP and access control - offer limited protection against common WLAN security issues and threats.
Five top tips for public sector tenders
Tips and advice on how to make your public sector tender bid a success, such as starting with smaller contracts and spotting opportunities early.
What to put in your tender
Ways to ensure your tender document reflects the client's needs including focus on the client, value for money, contracts and risk management.
How to keep business accounts
Different ways of keeping small business accounts, including spreadsheets and accounting software packages.
Customer complaint exemptions
Circumstances in which customers can't reject goods, including the time frame in which they have to complain and exemptions such defects that are pointed out.
Consumer credit and financial services
An introduction to consumers' rights when they enter a credit agreement under the Consumer Credit Act, including a cooling-off period and regular statements.
Pros and cons of in-house hosting
Advantages and disadvantages of hosting your business website in-house, and resources needed to maintain your own web servers.
Social media business opportunities and challenges
Some of the opportunities and challenges you should consider when using social media for business in order to make the most of it and avoid common pitfalls.
Key features of accounting packages
Understand the key features of accounting software, and how they could meet your business' specific needs and requirements.
Improve network security with VPN and firewalls
How to use virtual private networks (or VPNs) and firewalls to improve the security of your business' wireless network and wireless networking devices.
10 tips for better wireless network security
Best practices for protecting corporate wireless networks and ensuring the best possible level of WLAN security.
Wireless networking standards
Different types of WLAN standards, including IEEE 802.11 and Wi-Fi 6, and how they keep your business devices and network operating safely, quickly and properly.
Customer rights for unsatisfactory services
Customers' rights if services are unsatisfactory or overdue, or costs are unreasonable, and the obligations of service providers including the information they must supply.
Writing fair contract terms: seven top tips
Put yourself in you customer’s shoes when writing a contract - here are some of the key things to consider to help you communicate clearly and avoid disputes
Customer rights: key terms, laws and organisations
A list of key customer rights terminology made simple including terms such as consumer, reasonable, Consumer Credit Act and Financial Conduct Authority.