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The induction process for new salespeople
Integrating and inducting new sales staff into your business, including the areas they will need to become familiar with such as your industry and products.
Measure the performance of your salespeople
Measuring your salespeople's effectiveness with conversion rates and market conditions.
Manage your sales team
Manage and motivate your salespeople with sales-activity reports and customer feedback.
Setting sales targets
Setting targets for your sales team for new sales, renewals and converting lapsed customers.
Setting sales activity targets
Sales activity targets including phone contacts, meetings, lead generation and managing prospects.
Breaking Boundaries workshop
This workshop will help entrepreneurs to build confidence and set goals
Free workplace scheme for Armagh, Banbridge and Craigavon businesses
The scheme aims to help businesses motivate and support their employees to lead an active and fulfilling life.
How to manage your brand
The ways you can communicate your brand and get your brand message across including storytelling and credibility.
Key elements of a successful brand strategy
How a brand is created and communicated through the vision, values and personality of your business including the four elements of a successful branding project.
Business benefits of branding
How branding can add value to your business and build relationships with your customers by creating a reputation that sets you apart from competitors.
Your brand and your customers
Understanding your customers’ needs, and how to build strong relationships between your customers and your brand.
Branding for different sectors
The similarities and differences between branding in different market sectors including start-up businesses, business-to-business and service businesses.
Branding for your business
What branding is, how to create and manage a brand and how it can help improve your business by communicating your values to stand out from competitors.
Your brand and your staff
The role your staff plays in branding and how you can build strong relationships between your staff and your brand.
Budgeting for a brand
How to review and budget for your brand, and what you need to budget for including design needs, advertising and staff training.
Consultation on developing a modernised food hygiene delivery model in NI
The Food Standards Agency is seeking views on the proposed developments for the modernised food hygiene delivery model in Northern Ireland.
Workplace transport safety of concrete premises inspection campaign
HSENI safety inspections to assess the management of workplace transport-related risks.
How to get from unemployed to self-employed
Information and advice on how to get started in business when you are unemployed and key questions to consider.
Business start-up challenges for unemployed people
Guidance on starting your own business when unemployed and how to overcome any potential challenges along the way.
Business rates: New valuation list published
The new valuation list for non-domestic properties will be used to calculate business rate bills from 1 April 2023.