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Understanding social value in public procurement
What social value is in public sector procurement, how you demonstrate it in a tender submission and what resources are available to assist your business.
The Consumer Rights Act
Understand the implications of the Consumer Rights Act 2015 and the responsibilities you have under it to the consumers who buy your goods or services.
Employability and Skills Conference for Armagh, Banbridge and Craigavon
There will be a range of speakers and networking opportunities at this event.
Event: Latin America and the Caribbean Roadshow 2023
Learn about exporting to Latin America and the Caribbean (LATAC) and how to grow further in LATAC markets.
Leadership Training Programme for Ards and North Down
This programme aims to develop leadership skills for employers and employees.
Webinar to help tourism and hospitality businesses take control of their finances
Gain an understanding of how you can use your accounting software to manage your finances more effectively.
Customers' rights to return goods
What you must do when selling to customers and their rights to redress for goods that aren’t as described, are unfit for purpose or are unsatisfactory.
Returns and the law
How to deal with requests for refunds and returns , what your legal obligations are to offer or refuse a return and consumer’s rights when goods are faulty.
What is a warranty?
How warranties work and what you must do if you offer one.
Extended warranties for domestic electrical goods
Your responsibilities if you provide extended warranties on domestic electrical goods, including the information you must supply to customers on price and statutory rights.
What is a guarantee?
How guarantees work and what you must do to honour them to your customers, including how the Consumer Rights Act applies in relation to guarantees.
Innovate UK Transformative Technologies
Apply for a share of up to £20 million for affordable, adoptable and investable innovations in transformative technologies.
Returns and refunds, warranties and complaints
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
New VAT penalties and interest payments
HM Revenue and Customs is reminding VAT-registered businesses to file their returns and pay on time, ahead of new penalties being applied.
SBRI: Medicines and dementia - phase 1
New private tenancies laws will affect landlords from April 2023
Landlords should be aware that new laws governing private tenancies in Northern Ireland will come into effect from 1 April 2023.
How to report a cyber crime
Find out where and how businesses can report online fraud, cyber security incidents and other types of cyber crime.
IT risk management process
How to identify risks and assets as part of the IT risk management process, and create risk management plans procedures.
IT risk assessment methodology
An effective IT risk assessment looks at risk based on the probability of it occurring and the cost of impact and recovery.
ISO 27001 IT security management standard
An overview of the ISO 27001 information security standard, and how it can help you improve security for your business.