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Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
Advantages of doing business in Causeway Coast and Glens
The business environment, infrastructure and benefits of setting up a business in the Causeway Coast and Glens area
Advantages of doing business in Derry City and Strabane
The business environment, infrastructure and benefits of setting up a business in the Derry City and Strabane area
Advantages of doing business in Mid and East Antrim
The business environment, infrastructure and benefits of setting up a business in the Mid and East Antrim area
Advantages of doing business in Lisburn and Castlereagh
The business environment, infrastructure and benefits of setting up a business in the Lisburn City and Castlereagh area
Advantages of doing business in Newry, Mourne and Down
The business environment, infrastructure and benefits of setting up a business in the Newry, Mourne and Down area
Advantages of doing business in Fermanagh and Omagh
The business environment, infrastructure and benefits of setting up a business in the Fermanagh and Omagh area
Advantages of doing business in Mid Ulster
The business environment, infrastructure and benefits of setting up a business in the Mid Ulster District Council area
Seven top tips for creating a screen tourism experience
Best practice advice for offering a screen tourism experience, including social media, working influencers and creating immersive experiences
Screen tourism opportunities
Guidance on the screen tourism opportunities for businesses as Northern Ireland grows in popularity as a filming location
Selling and storing tobacco products
What you need to do if you sell or store tobacco products in the UK
Name your business
Guides on how to choose a name for your startup business and the rules you need to follow depending on your choice
IT
Browse our key technology guidance and get impartial advice on using the latest IT systems and technologies to power your business
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.