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Different types of IT skills
Overview of the various IT skills required in business, including those for operating computer systems and IT infrastructure.
Review the effectiveness of your IT training
How to carry out a training review to evaluate the effectiveness of training and its impact on staff capabilities.
IT skills and support for your staff
How to identify the type of IT skills your business needs and train your staff to use IT systems efficiently.
Best practices for accessible websites
Find out how to comply with accessibility legislation and make your website accessible to users with a wide range of abilities.
Web accessibility issues
If your business has a website, it should be accessible to disabled users for ethical, commercial and legal reasons.
Characteristics of a user-friendly website
Understand why usability matters in web design and how to design your website to meet user requirements.
Main technical issues in web design
Find out how browsers, screen resolutions and download speeds affect website design.
Business websites: legal requirements
Understand the laws and regulations affecting websites, including those that require you to publish certain information on your business website.
Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website hosting and management
Customer support, content maintenance, server security and other features you may want to factor into choosing a web host.
Cloud hosting
What is cloud hosting, what are the advantages of hosting your website on cloud servers, and the risks involved.
Best practice in web design
Make sure that your business' website makes an impact - follow these web design and development standards and best practices.
Types of accounting software
Understand the different types of accounting software, from free software and small business packages, to cloud accounting and enterprise-level software.
Choosing the right accounting package
How to choose the right accounting package for your business and assess your needs and requirements for accounting software.
Accounting requirements checklist
A checklist to help you work out your business' basic accounting needs before selecting an accounts package.
Key features of accounting packages
Understand the key features of accounting software, and how they could meet your business' specific needs and requirements.
Specialised requirements for your accounting package
Tailored accounts packages can include specialised features, such as VAT schemes, stock control and electronic payment features.
Public liability insurance for tourist businesses
Although it’s not a legal requirement, It is a good idea to get public liability insurance for your tourism business to cover the risk of being sued.
Music licences for tourism businesses
The type of licences you must have to play recorded or live music in your business, including background music, the radio or live bands, and the exemptions.
What is an intranet?
What is an intranet, and what type of company information and resources should be available on the intranet.