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Driving dangerous goods and special loads abroad
A guide to regulations governing the transportation of dangerous goods by road and the procedures involved.
Cycling and walking in workplace travel planning
Helping your staff to cycle or walk to work can lead to supporting a healthier and more productive workforce.
Changing travel culture in your business
Change your workplace travel culture through incentives, flexible and home working and investing in videoconferencing.
Workplace travel planning
How a workplace travel plan can reduce the need for travel and promote cost-effective and sustainable alternatives.
Rail transport of dangerous goods
If you have chosen to transport goods by rail, make sure any dangerous goods are properly classified.
Transporting rail freight through the Channel Tunnel
Key rules your business needs to know when transporting dangerous goods on freight trains and road vehicles.
How to move goods by rail
An overview of the rules for moving goods by rail and the key documents needed to transport your goods on the railways.
Selling and storing tobacco products
What you need to do if you sell or store tobacco products in the UK
Name your business
Guides on how to choose a name for your startup business and the rules you need to follow depending on your choice
IT
Browse our key technology guidance and get impartial advice on using the latest IT systems and technologies to power your business
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.
Potential drawbacks of CRM systems
Understand the potential challenges and risks of implementing customer relationship management systems, and how to avoid them.
Decide if your business needs a CRM system
Six signs that will tell you if you need a customer relationship management system for your business.
Create your CRM strategy
Understand the importance of a customer relationship management (CRM) strategy and why you should create one for your business.
How to find the right CRM supplier
Key questions to ask potential suppliers when choosing a customer relationship management solution.
Payroll software
Find out how payroll software systems can help you pay your employees accurately, on time and within law.
Different types of computerised payroll systems
Different types of computer payroll systems, including basic payroll packages and fully featured online or cloud-based payroll.