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Consumer credit
An overview of the rules about consumer credit and whether your business needs a consumer credit licence from the Financial Conduct Authority.
Development stage of a product life cycle
How to develop the idea for your product or service, plan potential outcomes and product expansion.
Product life cycles - decline stage
How to deal with product decline and extend the lifespan of your product or service.
Introduction stage of a product life cycle
How to introduce your product or service to potential customers in the marketplace and promote your business.
Advantages and disadvantages of using social media
Understand how social media can benefit your business through increased brand awareness, and the potential pitfalls such as ineffective use.
Comply with advertising standards
The laws and codes of practice that govern advertisements and direct marketing and how to work within them by being honest, legal, decent and truthful.
How are advertising standards regulated?
How advertising standards are regulated in the UK by two advertising codes covering broadcast and non-broadcast advertising and how to work within them.
Online and email advertising regulations
The special rules and regulations you must adhere to when using online promotional or marketing methods under the CAP advertising code.
Four advertising pitfalls to avoid
Prevent misleading your customers and breaking advertising rules by avoiding these common advertising mistakes.
Advertising complaints procedures
What happens if a complaint is made against you and how you can complain about your rivals' advertisements if they are in breach of advertising codes.
The CAP and BCAP Advertising Codes
What kind of marketing and advertisements the Advertising Codes cover and the key points you need to be aware of.
Create a more innovative business: top tips
Simple tips to help you make your business more innovative and develop an innovation strategy for success
Six tips for Industry 4.0 adoption
Simple tips to help every business embrace digital technologies to drive innovation, efficiencies, improved customer service and cost savings
Support for manufacturing innovation
Where to find financial, technological and advisory support for manufacturing innovation in Northern Ireland
Products that need CE marking
What products need to be CE marked before you can trade them freely in the EU, which European product directives apply, and when is CE marking required
Email marketing
Best practice advice to improve open and click rates and boost sales through email marketing campaigns.
What is email marketing?
Definition of email marketing, its importance for your business, the types of email marketing and options for sending email marketing messages.
How to ensure your online sales promotions are compliant
How you can make sure your online sales promotions are compliant and do not mislead consumers.
Sales laws
Laws regarding the sale of goods, including age-restriction, Sunday trading and labelling
Sales of second-hand motor vehicles in Northern Ireland
Find out about using the VAT margin scheme if you're a dealer who sells second-hand motor vehicles in Northern Ireland that have come from Great Britain.