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How to find the right designer or design agency
How to choose the right designer or design agency to work with, and develop an ongoing relationship with them
Design sign off and approval
What is design sign off, the common issues and problems that can come up, and why sign off can be a useful milestone in a design process
Placing manufactured goods on the EU market
What you need to do to comply with regulations on manufactured goods you place on the EU market.
Intellectual property checklist for start-ups
Step-by-step checklist of things you should consider when protecting the intellectual property of your new business
Working with a designer to develop new technologies
How to find the right designer for your technology development project.
Advantages of protecting intellectual property
There are many benefits to protecting intellectual property assets of your business - find out why you should take steps to secure your IP rights
Different types of intellectual property
Understand what intellectual property is, the different types that exist, and how to use IP to protect your ideas, products and business
How to protect intellectual property
Advice to help you protect your intellectual property and plan your business’ IP strategy
Protecting patents abroad
How to go about applying for a patent in Europe or abroad
Catapult Network
How to gain access to expertise and facilities within the world-leading technology and innovation Catapult centres
Fair trading, accurate descriptions and Trading Standards
An introduction to fair-trading laws, accurate descriptions and the role of Trading Standards and how the rules apply to your business and what you must do.
Find out about public sector contracts in Northern Ireland
Find Northern Ireland public sector tenders and more contracts across the EU.
Additional rights for consumers when they make a complaint
There are additional rights for consumers when making a complaint that other traders do not have, including the right to ask for a repair or replacement.
Consumer Rights Act 2015 - what you need to know
Main considerations businesses need to know under the Consumer Rights Act 2015 relating to the sale of goods, provision of services and digital downloads.
Submitting new websites to search engines
Learn how to submit your website to a search engine and why this can help your website get found, and why you should avoid automated search engine submissions.
Segmenting your email marketing lists
How to ensure your marketing emails are sent to carefully targeted recipients by segmenting your lists and tailoring your email message to secure more sales.
TV, radio and cinema advertising
How radio, TV, and cinema advertising can help you reach your target audience, the costs you may incur and how to make the most from each of these mediums.
Get to know your customers
The benefits of improving your relationship with your customers by learning more about who they are and their purchasing behaviour.
What happens if I can't resolve a customer complaint?
What to do when you can't resolve a complaint with a customer including seeking advice from Consumerline and resolving through the small claims court.
What do I have to do if a customer complains?
Establish your responsibilities under the Consumer Rights Act 2015 when a customer complains about goods, services or digital content you have sold to them.