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Save water in your hotel
Use water more efficiently in your hotel in guest rooms, catering, laundry, swimming pools and grounds maintenance, investigate alternative water sources
Ten top tips for resource efficiency in your hotel
Easy-to-follow tips for improving energy, water and materials efficiency and reducing waste in your hotel, from controlling bedroom temperatures to recycling
Use resources efficiently in your hotel
How hotels can cut costs and reduce their environmental impact by minimising waste and using water and energy more efficiently
Organising events in Northern Ireland
How to organise an event in Northern Ireland, including types of event, legal issues, planning, promotion and advice for success
Event: Latin America and the Caribbean Roadshow 2023
Learn about exporting to Latin America and the Caribbean (LATAC) and how to grow further in LATAC markets.
Leadership Training Programme for Ards and North Down
This programme aims to develop leadership skills for employers and employees.
Webinar to help tourism and hospitality businesses take control of their finances
Gain an understanding of how you can use your accounting software to manage your finances more effectively.
Customers' rights to return goods
What you must do when selling to customers and their rights to redress for goods that aren’t as described, are unfit for purpose or are unsatisfactory.
Returns and the law
How to deal with requests for refunds and returns , what your legal obligations are to offer or refuse a return and consumer’s rights when goods are faulty.
What is a warranty?
How warranties work and what you must do if you offer one.
Extended warranties for domestic electrical goods
Your responsibilities if you provide extended warranties on domestic electrical goods, including the information you must supply to customers on price and statutory rights.
What is a guarantee?
How guarantees work and what you must do to honour them to your customers, including how the Consumer Rights Act applies in relation to guarantees.
Innovate UK Transformative Technologies
Apply for a share of up to £20 million for affordable, adoptable and investable innovations in transformative technologies.
Returns and refunds, warranties and complaints
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
Niche tourism markets in Northern Ireland
The range of new and emerging niche tourism opportunities in Northern Ireland, such as food tourism and golf tourism.
Package travel regulations
What is a 'package' holiday, and what are your legal obligations if you provide one to your guests surrounding the marketing, booking and delivery of the package
Niche tourism opportunities
A look at the niche tourist markets in Northern Ireland such as screen, sustainable cultural and activity based tourism, and their potential for local providers.
New VAT penalties and interest payments
HM Revenue and Customs is reminding VAT-registered businesses to file their returns and pay on time, ahead of new penalties being applied.
SBRI: Medicines and dementia - phase 1
New private tenancies laws will affect landlords from April 2023
Landlords should be aware that new laws governing private tenancies in Northern Ireland will come into effect from 1 April 2023.