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Get the right licences for your tourist accommodation business
An overview of the licences needed to run a tourism accommodation businesses legally, such as alcohol, music and TV licences, and how to apply for them.
Tourist accommodation booking terms and conditions
Terms and conditions set when a guest makes a booking form a legal contract, will normally cover booking, pricing, cancellation policies and more.
Advantages and disadvantages of online travel agents
The pros and cons of selling rooms through online travel agents and booking websites for hotels, Bed and Breakfasts and other accommodation providers.
Choose an online travel agent to work with
The important factors you should consider when deciding to work with an online travel agent or booking website to sell rooms at your accommodation business.
Selling through online travel agents
What to consider when using online accommodation booking websites to sell your accommodation services for hotels, hostels, guesthouses and bed and breakfasts.
Tourist accommodation contracts
Best practice regarding booking contracts, cancellations and handling disputes with guests.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
Making PAYE payments to HMRC
Paying PAYE tax including National Insurance, Settlement Agreement, late penalty and CIS
News and communications for accountants and tax advisers
Keep up to date with tax news and communications from HMRC
Regular PAYE and payroll tasks
Correcting payroll errors, employee tax codes, National Insurance, and reporting to HMRC
Running a company or partnership
Understand your filing requirements for annual returns or accounts with Companies House when running a company or partnership
Registering and getting started with PAYE
How employers get their payroll up and running and how to register for PAYE with HM Revenue & Customs
Reporting changes to Companies House
How to report changes to your company and how to contact Companies House