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Understand the key features of accounting software, and how they could meet your business' specific needs and requirements.

A local office, subsidiary company or joint venture offers great flexibility.

How to use virtual private networks (or VPNs) and firewalls to improve the security of your business' wireless network and wireless networking devices.

Best practices for protecting corporate wireless networks and ensuring the best possible level of WLAN security.

Different types of WLAN standards, including IEEE 802.11 and Wi-Fi 6, and how they keep your business devices and network operating safely, quickly and properly.

Customers' rights if services are unsatisfactory or overdue, or costs are unreasonable, and the obligations of service providers including the information they must supply.

Put yourself in you customer’s shoes when writing a contract - here are some of the key things to consider to help you communicate clearly and avoid disputes

A list of key customer rights terminology made simple including terms such as consumer, reasonable, Consumer Credit Act and Financial Conduct Authority.

Understand consumers' rights when you sell goods or services online, by mail order or over the phone including the 14 cooling-off period – there are some exemptions.

What customers are entitled to do if they believe goods are inadequate including when they have the right to reject good and get a refund from the business.

Overseas supplier agreements should cover pricing and trading terms in great detail, to ensure they offer the best way of avoiding disputes.

Key considerations when choosing a web hosting plan include your website's functionality, performance and reliability.

How does web hosting work and what's involved in getting your small business website online.

Understand the difference between a domain name and web hosting, and how they make your website accessible to your customers.

What is cloud hosting, what are the advantages of hosting your website on cloud servers, and the risks involved.

Critical factors you should consider when searching for potential suppliers for your business – including whether to choose single or multiple sources of supply.

Productivity, morale, and staff retention can be improved with clear workplace policies on absence and sickness.

Flexible working and other issues you may have to tackle during bad weather.

How to disclose how your business identifies, assesses, and manages climate-related risks in TCFD reporting.

Reducing the environmental impact of your supply chain can cut costs, reduce waste and improve efficiency