Importance of change management for business continuity
Many things can put your business at risk, including changes to your organisation, people or technology. The current coronavirus (COVID-19) pandemic has put many businesses under unprecedented pressure, and some even teetering on the brink of survival. Crises like this quickly turn change management from a best practice discipline into an urgent and critical business activity.
Change management and disaster recovery
A robust change management approach can help you avoid making unnecessary or rash changes in your business without thorough planning and analysis, thus avoiding negative outcomes such as business interruption, loss of productivity and profits, and even closure.
The aim of change management in business continuity and disaster recovery planning is to:
- minimise potential disruptions to your business
- find a cost-effective way to use resources to achieve change
- reduce the likelihood of returning to pre-change activities
Business continuity efforts are focused on proactively managing your business processes, assets, facilities, supply chains and human resources to ensure that, as far as possible, your business always functions at its highest capacity.
Disaster recovery, on the other hand, focuses on ensuring that contingency plans and procedures are in place to return the business to usual as soon as possible after a crisis.
Role of change management in business continuity
Change management is a key activity in combination with both business continuity and disaster recovery planning. Its purpose is to help you introduce and implement changes to your business, product, process or system in a controlled and coordinated way, avoiding issues and risks along the way. As such, change management can:
- boost your business' resiliency
- speed up recovery from critical issues
- help you create contingency strategies for situations where change doesn't go to plan
You should review all your management plans and processes regularly to ensure they are fit and ready to use if and when you need them.