Product safety advice for businesses supplying goods in Northern Ireland

Product safety advice and enforcement

Guide

Local councils in Northern Ireland have enforcement responsibilities for safety-related issues with consumer goods. Local councils will:

  • investigate complaints relating to unsafe goods
  • carry out market surveillance of goods on sale in shops and online to ensure they are safe
  • provide advice to manufacturers, importers and suppliers about their legal responsibilities
  • sample and test consumer goods to ensure they meet the required standards of safety
  • carry out surveys of targeted consumer goods to ensure they meet safety requirements
  • respond to hazard warnings in relation to identified unsafe goods
  • launch campaigns and initiatives to raise awareness of consumer safety issues

For further information, you can contact your local Environmental Health Office. Find your local council contact below.

Consumer protection contacts

Council Email address
Council Antrim & Newtownabbey Borough Council Email address envhealth@antrimandnewtownabbey.gov.uk
Council Ards & North Down Borough Council Email address EHP&Dadmin@ardsandnorthdown.gov.uk
Council Armagh City, Banbridge & Craigavon Borough Council Email address ehealth@armaghbanbridgecraigavon.gov.uk 
Council Belfast City Council Email address envhealth@belfastcity.gov.uk 
Council Causeway Coast & Glens Borough Council Email address environmentalhealth@causewaycoastandglens.gov.uk
Council Derry City & Strabane District Council Email address consumerprotection@derrystrabane.com
Council Fermanagh & Omagh District Council Email address eh@fermanaghomagh.com
Council Lisburn & Castlereagh City Council Email address ehealth@lisburncastlereagh.gov.uk
Council Mid & East Antrim Borough Council Email address mea.envhealth@midandeastantrim.gov.uk
Council Mid Ulster District Council Email address environmentalhealth@midulstercouncil.org
Council Newry, Mourne & Down District Council Email address ehealth@nmandd.org